Meet Our Staff




Dr. Hagen, DVM

                                                                         Vet Grand Forks, ND

Dr. Hagen grew up with two brothers and two sisters on a farm north of Bismarck, ND. She always wanted to be a veterinarian, and remembers the time when her father knew she was going to become one. It was early one morning, in early spring, and Dr. Hagen

was up to her elbows in mess helping her father work on one of their cows with a uterine prolapse. With that desire and dedication, he knew she would enter veterinary medicine. She joined the U.S. Army out of high school and then attended North Dakota State University. She received her Bachelor of Science at NDSU in 1983, and graduated with her Doctorate of Veterinary Medicine from Kansas State University in 1987. During her years at KSU, she joined the Kansas Air National Guard. Dr. Hagen returned to North Dakota to work at a private practice in Bismarck for three years, where she also transferred to the North Dakota Army National Guard. She then returned to active duty for four years as a Captain in the Army. During this time, she was a veterinarian for two years at the Ellsworth Air Force Base in Rapid City, SD and another two years at the Grand Forks Air Force Base in Grand Forks, ND. In 1994, Dr. Hagen bought Riverside Animal Clinic in Grand Forks and changed its name to Petcetera Animal Clinic. Since the flood of ’97 destroyed the building on S 3rd St., Petcetera was temporarily moved to Dr. Hagen’s garage. A new building was constructed at 40th Ave. S., and in July 1998, Dr. Hagen and her staff returned to a veterinary setting in the new building. Dr. Hagen is licensed in the state of North Dakota and is a member of the AVMA and NDVMA. She currently has three dogs, three cats and three fish.  When a spare moment exists, enjoys taking care of children, golf, and other outdoor activities – if the weather permits!

Dr. Gigstad, DVM

Veterinarian Grand Forks, ND
Dr. Gigstad had always wanted to be a doctor, although it was late in high school that he  decided that being an animal doctor was the way to go. Dr. Gigstad worked at Rugby Veterinary Clinic every afternoon his senior year in high school through a Vocational Agriculture program. Dr. John Molesworth was his mentor at Rugby Veterinary Clinic and Dr. Gigstad owes him a debt of gratitude for showing him that although being a veterinarian can be hard work, if done with the right attitude, can be really fun and fulfilling. Dr. Gigstad joined the U.S. Army for four years right out of high school, and during his 4 years of active duty in the infantry, he decided that he had better work really hard to get into veterinary school. He started college at NDSU and was accepted after 3 years to Kansas State University where he graduated in 1985. He then worked at Kindness Animal Hospital for 13 years doing mixed animal practice before coming to Petcetera Animal Clinic to work with his wife, Dr. Hagen. He is licensed in North Dakota and Minnesota and a member of the AVMA and NDVMA. Dr. Gigstad has an interest in veterinary dentistry, behavior and more exotic animals like pocket pets, reptiles and birds.

Dr. Lord, DVM

Veterinarian Grand Forks, ND

Dr. Stacy Lord is a Grand Forks native and graduated from Grand Forks Central in 1999. She went on to college, where she received a B.S. Degree in Biology from Bemidji State University in 2003 and a Doctor of Veterinary Medicine Degree in 2007 from Iowa State University. Dr. Lord is a member of the North Dakota Veterinary Medical Association and the American Veterinary Medical Association.

After working at small animal practices in Minot, ND and Ames, IA, she finally made her way back home to be near family and friends in June of 2011. She has a strong interest in small animal internal medicine and dermatology. She has background in large animal medicine (swine in particular), but has enjoyed the indoor comforts of working in a small animal practice and focusing on the human/animal bond.

She lives in Grand Forks with her husband, Nathan, and their 2 children, Nicholas and Nora Jo. They have a Golden Retriever “Pike”. She enjoys spending precious time with her family, listening to music, dancing, spending time outdoors, and reading.

Dr. Pearson, DVM


Dr. Ashley Pearson is a Grand Forks native who knew she wanted to be a veterinarian for as long as she can remember.  As a child she always gravitated to animals. She was often seen placing bandages of Kleenex and tape on her stuffed animals to “fix” them.  She graduated from Red River High School and later received her Bachelors of Science degree in Biology from the University of North Dakota in 2012.  She then went on to Oregon State University, where she received her Doctor of Veterinary Medicine degree in 2016.

Dr.Pearson shadowed and later worked at Petcetera Animal Clinic throughout her college years. She is excited to be back but now as a Veterinarian.

She lives in Grand Forks with her husband, Bobby, their two cats “Lucky” and “Oreo” and their chocolate Labrador Retrievers, “Rylee” and “Murphy”.


Dr. Natalie Coleman, MS DVM


Dr. Natalie Coleman was born and raised in the San Francisco Bay Area. During her early years she could often be found volunteering at the Oakland SPCA and at the Oakland Zoo, where she worked with North American River Otters and fruit bats!  Dr. Coleman has always wanted to become a veterinarian and dreamed of going to the University of California, Davis. She attended UC Davis for 10 years where she received her Bachelor of Science in Animal Science, Master of Science in Nutritional Biology (focusing in feline nutrition), and graduated with her Doctor of Veterinary Medicine in 2016.

Dr. Coleman loves to travel and has been lucky enough to combine her career with this passion by spending several months working with dogs and cats in South Africa and treating working donkeys and mules in Morocco.

Dr. Coleman moved to Grand Forks in October 2016 with her husband, their two dogs, Khaylee and Krypto, and their cat, Ponce. They currently live in the country where all of the animals have plenty of room to romp about and cause trouble! When not working she enjoys cooking and baking, hiking with her pups, and spending time with her husband.


Bobbie, Licensed Veterinary Technician (LVT)

Veterinary Technician

Growing up in Grand Forks County, Bobbie always had several animals. She graduated from North Dakota State University, which at that time had a two year Veterinary Technician Program. She is licensed in the state of North Dakota and a member of the NDVTA. Bobbie has been a LVT since ’81, and has been employed by Petcetera since 1998, where she enjoys performing dentals on small animals.




Judy, Veterinary Technician (VT)

Veterinary Technician
Judy grew up in Grand Forks, ND. She attended school in Minneapolis, which was then called the Medical Institute of Minnesota (the name has since changed). Since graduating in 1981, she has been working in Grand Forks, first at Forks Vet Clinic, then Riverside Animal Clinic which became Petcetera Animal Clinic in 1994. Judy does most of the ordering and keeping track of inventory in the clinic.

Judy and her husband farm North of Grand Forks; they have two grown children.

Lindsey, Licensed Veterinary Technician (LVT)
Veterinary Technician

Lindsey is from Minot, ND and has been a Vet Tech at Petcetera Animal Clinic since May 2010. She graduated from North Dakota State University with a Bachelor of Science in Veterinary Technology.  She enjoys spending time with animals of all sorts and seeing them be healthy and happy. Lindsey was not always interested in Veterinary Medicine, but one fateful day while watching Animal Planet (Emergency Vets to be exact), she noticed the people in the background performing certain tasks and began wondering who/what/where/how/etc. It was that day that she learned about Veterinary Technology and from that point on, the rest is history. She enjoys living in Grand Forks with her fiancé Ryan and Charlie, a cat she gave a home to after he was surrendered to the clinic.  Lindsey also enjoys interacting with both the clients and their pets and seeing the bond that exists between them. Working at Petcetera Animal Clinic has been an experience of a lifetime for Lindsey and she has learned that “Pets are not our whole lives, but they make our lives whole.”

LaRhea, Licensed Veterinary Technician (LVT)

Veterinary Technician 

LaRhea is a native of Grand Forks, ND.  After graduating from the University of North Dakota with her BA in Sociology, LaRhea moved to Fort Collin, CO.  There, she discovered the Veterinary Technician program at Front Range Community College.  She decided to purse this field as supporting animals, both spiritually and medically, has always been a strong pillar of interest.  After completing her internship at Colorado State University’s Veterinary Teaching Hospital, LaRhea received a managerial job opportunity in Plymouth, Massachusetts.  There, she spent two years as Director of PetNursing, Office Manager and CVT in a small animal practice.  LaRhea moved back to her home state in 2010. She is a LVT, a member of NDVTA and is certified as a Companion Therapy Laser practitioner.  She is pleased to have become a team member at Petcetera Animal Clinic

“Until one has loved an animal, a part of one’s soul remains un-awakened.” ~Anatole Franc

Carly, Licensed Veterinary Technician (LVT)

Veterinary Technician Grand Forks, ND

Growing up on a dairy farm, Carly was always working with animals.  In the time she spent working with the families cows, cats and dogs, she knew she was meant to work in the Veterinary Medicine field. Carly graduated from North Dakota State University in 2014 with a Bachelors degree in Veterinary Technology.

Carly started working at Petcetera Animal Clinic in August 2014 and became a Licensed Veterinary Technician of North Dakota shortly after.

Carly enjoys going to the lakes on the weekends with her 3 labs They also have a house rabbit “Franklin”, who keeps them entertained through out the week.

Lindsey Q, Licensed Veterinary Technician (LVT)

Veterinary Technician Grand Forks, ND

Lindsey, a graduate of North Dakota State University Veterinary Technologist Program, was born and raised in Chanhassen, MN.  She started her career at Petcetera Animal Clinic in June 2014 and became licensed shortly after.

In her free time she enjoys riding dirt bike, hunting and fishing at her family farm in Lancaster, MN.  She owns a small, mixed breed dog “Penny”, a Giant Horned Mountain Dragon “Rex”, and two cats “Roxi” and “Cici”.

Heather, Licensed Veterinary Technician (LVT)

Veterinary Technician Grand Forks, NDHeather grew up in the Minneapolis area and has always had a passion for helping animals.  Her dad was constantly bringing animals home.  Growing up she had hamsters, gerbils, dogs, anoles, turtles, bearded dragons, ferrets, mice, leopard geckos, scorpions, a love bird, a rabbit, tarantulas and several tanks of fish.  Occasionally a critter that got into trouble in their yard came in for a bit to recover before being released again.  Heather moved to Crookston, MN in 2006 and got her Bachelor’s degree in Equine Science/pre-vet in 2009.  After that she stayed in the area working retail until she decided to go back to school in 2013.  She graduated with an Associates in Veterinary Technology from Globe University in Moorhead, MN after 2 years of crazy hours commuting to Fargo for school while living and working in Grand Forks with her husband, his cat “Pounce” and her dog “Tessa”, a rabbit named Peter, and a Siberian Husky puppy named “Kiba”.

Brittany, Licensed Veterinary Technician (LVT)

Veterinary Technician Grand Forks, NDBrittany grew up in Grand Forks and from a young age she knew that she wanted to work in the veterinary field. After helping with the animals on the family farm and discovering her love of travel, she decided to move to Colorado to learn more about animal nursing. Brittany graduated from Front Range Community College in Fort Collins, CO after completing her internship at Colorado State University’s Veterinary Teaching Hospital. She moved back to Grand Forks to be closer to her family in 2015, began working at Petcetera in September, and became a Licensed Veterinary Technician shortly afterward.

Brittany has a Cock­a­poo named Pepper who has traveled with her on many adventures and they hope to have many more in the future. Along with exploring the great outdoors, she is grateful to be able to spend time with her family and friends back in her home state. She is pleased to help the patients and clients that come to Petcetera.

Serena, Veterinary Assistant

Veterinary Assistant


Serena has always wanted to work in the veterinary field ever since she was a little girl.  At age 6, a bat got stuck inside of her family’s camper door and she was adamant that she would take care of it and make it better.  Animals have always been a passion of hers along with medicine, so being able to combine the two is an amazing field that she is determined to go into. 

Serena graduated from Jefferson High School in Alexandria, MN in June of 2012.  She then got accepted into the Animal Science program at the University of Minnesota-Crookston and graduated with her Bachelor of Science degree in Animal Science with an emphasis in Pre-Veterinary Medicine and Chemistry and Biology minors in May 2016.  She started working here at Petcetera in October of 2016.  One day soon she hopes to get accepted into a College of Veterinary Medicine, with Kansas State University College of Veterinary Medicine being her dream school.  Ideally, she wants to specialize in emergency and critical care, cardiology, or neurology and own her own clinic. 

During her free time she loves spending time at the park and going for walks with her Border Collie named Charlie, and her newest edition to the fur family, Sabin, who is a Miniature Australian Shepherd. In addition to Sabin and Charlie she also has a POA pony named Lightening and a hamster named Luna.  When not working in the clinic or spending time with her fur kids, you can find her at the hockey rink coaching young kids (especially her nephews) how to play hockey, at the library studying, or hanging out with her 4 nephews and family!

Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do. So throw off the bowlines.  Sail away from the safe harbor. Catch the trade winds in your sails.  Explore.  Dream.  Discover!”

Heidi, Client Relation Specialist

Born and raised in Grand Forks, Heidi has always loved animals – especially cats.  It started at a young age with her family’s cat “Chelsie”.  Heidi and her husband then adopted two kittens, “Tigger” and “Supp?”. They are trained to sit, stay, shake, lay down and “get out”.  “Honey” came into the family a few years later and her training is still a work in progress…. Heidi has also adopted an Affenpinscher from Petcetera Animal Clinic they named Rocky.
Along with a house full of animals, she has three children, Devon, Brooklyn and Lukas, who share their parents’ love for cats!  Thank goodness “Tigger” doesn’t mind the love!
Heidi has been working at Petcetera Animal Clinic as a Client Relations Specialist since 2004.  Over the years, her love for animals has grown from cats to include dogs and some of the exotics that come to the clinic.

Kassie, Client Relation Specialist

Born and raised in Grand Forks, Kassie always had a passion for animals, growing up she had a cat named Rufus and a rabbit named “Hopper”.

Kassie had a busy year in 2015, she had a baby in February 2015 as well as got married in August 2015 to her high school sweetheart, Kyle.  They currently have a beagle named Riley, who thinks he is a lap dog and enjoys spending time with his new “human” sister. In her free time Kassie enjoys spending time with her family, being outdoors and shopping.

Kassie plans on going back to school to become a Dental Hygienist.  She has been a Client Relations Specialist at Petcetera since August of 2012.

Bailey Erickson, Client Relation Specialist

Born and raised in Grand Forks, Bailey has always loved animals, specifically dogs. She began this love with her first dog “Maggie”, who was her very best friend, and she has been hooked on animals ever since.

Bailey and her husband started their little family with their Springer Spaniel/Shih Tzu mix, “Rosie”. They were married in October of 2015. Shortly after the wedding, they grew to a family of four with their new Boxer pup “Knox”. Although they do not yet have children in their lives, their pups are definitely spoiled to the same extent.

Bailey and her husband enjoy riding their motorcycles, going on mini vacations with her pups and husband to her husbands hometown in Battlelake, MN, spending time with friends and family, and of course playing with “Rosie” and “Knox”.